Mr Andrew Cruise was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Reviews

 
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13th April 2023


Mr Andrew Cruise is an excellent communicator and gives easy to understand explanations of medical conditions and data. He gives prompt feedback when results become available. He treated me with respect and dignity and I have every confidence in him as a medical professional. I would certainly see him again and I recommend him to others.

14th April 2023
Response from Mr Andrew Cruise

I am very pleased to hear that my explanations were clear. Thank you very much for your kind feedback.

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Written by a NHS patient at St Peter's Hospital
22nd March 2023


I've been seeing Mr Cruise for several years regarding my Meniere's disease which over the years has caused me much trouble, he's always been so readily available to help me when things are going badly wrong. The team he has are also really helpful and easy to get hold of, it's very reassuring. Mr Cruise is very sincere, easy to talk to and everything is clearly explained, and he even contacted me recently to check my progress after the recent treatment I had. I can't thank him enough for all the support he's given me.

12th April 2023
Response from Mr Andrew Cruise

Thank you very much for your kind review. The clinics are always full and the team often get a hard time from people upset at the wait but they do their best to fit in people and prioritize people in trouble. Thank you.

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Written by a NHS patient at St Peter's Hospital
7th March 2023


Having had breathing issues with my nose for a long time, after my appointment and one week of steroids I can finally breathe easy. I'm half way through a course of nose drops and very happy with things. Thank you

12th April 2023
Response from Mr Andrew Cruise

Thank you very much for your feedback. I am delighted that the treatment has been successful.

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2nd December 2022


Mr Andrew Cruise was very thorough in his examination & consultation, was very reassuring in his assessment, would definitely recommend.

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Written by a NHS patient at St Peter's Hospital
28th March 2022


Mr Cruise was very thorough going back on my medical history til 1999, he drew a diagram of my ear to give me a full understanding of what had previously been done to my ear. I never felt rushed or that any question I had was considered irrelevant. I received a thorough letter breaking down all that had been discussed during my consultation.

30th March 2022
Response from Mr Andrew Cruise

Thank you for your kind review- a much appreciated morale boost.

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Profile

Mr Andrew Cruise graduated in Medicine from the University of Southampton. He trained in general Ear, Nose & Throat surgery at Charing Cross, Barts and Northwick Park Hospitals in London. He undertook specialised training in Otology at The Royal Free and The Royal National Throat, Nose and Ear Hospitals. In 2010 he spent 6 months in Sydney performing further specialist otology training. After a year as Senior Clinical Fellow at St Mary's Hospital, Paddington he was appointed for a year as Ear, Nose and Throat consultant at Princess Alexandra Hospital, Harlow.
In Nov 2012 he was appointed as ENT Consultant with special interest in otology at Ashford and St Peter's Hospitals.

Mr Cruise is a Fellow of the Royal College of Surgeons of England, the Royal Society of Medicine and a member of the British Association of Otolaryngologists-Head & Neck Surgeons (ENT UK), the British Society of Otology, the British Tinnitus Association and the Otorhinolaryngology Research (ORS) Society.

Andrew Cruise provides NHS out-patient consultations at St Peter's Hospital (Chertsey) and Ashford Hospital (Ashford, Middlesex). Operations are performed at St Peter's Hospital, Ashford Hospital and at the Royal Surrey County Hospital (Guildford). Referral to these clinics is via your GP.
He sees adults and children with all types of ear, nose and throat conditions as well as providing a specialist balance/vertigo clinic.

Andrew Cruise offers private Ear, Nose and Throat outpatient consultations and surgery at The Runnymede Hospital. Clinics are Thursday afternoons and Friday mornings.

Bookings can be made by calling the outpatient booking office
The Runnymede Hospital 01932 877838
Guildford Rd, Ottershaw, Chertsey, Surrey KT16 0RQ